At Villa Bay by Youkoso, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you book or stay with us.
Information We Collect
Personal Information: Includes name, contact details (email, phone number, address), identification documents (ID/passport), payment details, and booking information.
Usage Data: Information on how you use our services and website, such as booking history, preferences, and communication records.
Cookies and Tracking Technologies: We may collect information through cookies and similar technologies to enhance your experience on our website.
How We Use Your Information
To process and confirm your bookings and payments.
To provide you with our services and respond to your inquiries.
To communicate important information related to your stay, such as updates, changes, or offers.
To improve our services, website, and customer experience.
To comply with legal requirements and protect our rights.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with trusted service providers (such as payment gateways, booking platforms, and cleaning services) solely to facilitate your booking and stay.
We may disclose your information if required by law or to protect our legal rights.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your data, we cannot guarantee absolute security, especially over internet communications.
Your Rights
You have the right to access, correct, or delete your personal information held by us.
You may opt out of receiving marketing communications at any time by contacting us.
Depending on your jurisdiction, you may have additional rights related to your personal data under applicable laws.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Cookies Policy
Our website uses cookies to enhance usability and provide personalized content. You can manage cookie preferences via your browser settings.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: +918939112311, reservations@villabay.in